The effect of information and communication technology infrastructure on the performance of general departments of physical training of Iran Telecommunication Company with the mediating role of business intelligence

Document Type : Original Article

Authors

1 Master's degree in sports management department, Shahrekord Islamic Azad University

2 Assistant Professor, Department of Sports Management, Department of Physical Education and Sports Sciences, Shahrekord Branch, Shahrekord Islamic Azad University

Abstract

The purpose of this research is to investigate the impact of information technology infrastructure on organizational performance with the mediating role of business intelligence in the general departments of physical training of Iran Telecommunication Company. The method of conducting the present research is descriptive of the correlation type, which is descriptive in nature and is based on structural equations. The statistical population of the research includes 500 employees and physical training managers of Iran Telecommunication Company, and 218 people were selected as a statistical sample by considering Cochran's table. The research tool consists of three standard information technology infrastructure questionnaires (2006), Tam and Oliveira (2016) business intelligence questionnaire Mann et al (1999), organizational performance questionnaire. Research data analysis was done using descriptive statistics (frequency, percentage and average) and inferential statistics using Spss23 software. In order to estimate the model, structural equation modeling methods and SmartPLS software have been used. According to the results obtained from the Sobel test, it was found that information technology infrastructure has an effect on organizational performance with the mediating role of business intelligence. Therefore, it can be claimed that information technology improves organizational performance and investment in information technology can bring many benefits and by increasing the speed of the flow of materials or information and the use of digital technologies through the effect on the speed or Changeability causes organizational productivity and speeding up affairs and improving efficiency in organizational processes.

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History

  • Receive Date: 20 September 2023
  • Revise Date: 03 November 2023
  • Accept Date: 14 January 2024

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